ServiceNow Business Analyst vacancy for our Basel based client in the financial sector.

Your tasks:

• Analyzing business requirements, extracting technology needs and translating them into workable user stories
• Assisting with requirements clarification across the entire backlog
• Delivering user stories based on end-user requirements to the development team
• Participating in high-level design discussions
• Maintaining and enhancing process and feature documentation
• Participating in team's agile rituals and providing relevant information to team lead and line manager

Your experience/knowledge:

• Extensive experience as a Business Analyst, ideally with a track record of success with ServiceNow
• Thorough technical knowledge of the ServiceNow or a similar platform
• Excellent stakeholder management capabilities
• Strong requirements gathering skills, with experience in drafting user stories, documents, and presentations
• Solid analytical and critical thinking skills, with ability to challenge requirements and provide alternatives when appropriate
• University degree in IT or equivalent experience would be an advantage

Your soft skills:

• Comfortable with ambiguity and autonomy, enjoying working within a dynamic, fast-paced, and fast-changing environment
• Good communication skills across all levels of the organization

Location: Basel, Switzerland
Sector: Financial
Start: ASAP
Duration: 10MM+
Ref.Nr.: BH21639

Take the next step and send us your resume along with a daytime phone number where we can reach you.
Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland.
Ukrainian refugees are warmly welcomed, we will support you all the way.
We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application.

As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.